Terms and Conditions

The following terms are applied to all contracts concluded between the customers of this e-shop, and us, K-Devices EURL.

Object: the object of the contract is the sale of digital goods. Details of each good are provided in product pages on this website. A contract comes into existence only after a written order confirmation (e.g. an email) has been issued by us.

How to order: to place an order, a customer have to add products to cart, then proceed into checkout process, filling the form with personal data (this is mandatory for correct invoicing), to create a personal account (or login into an already existing one), make the payment. The creation of an account is mandatory: this allows customer to get a personal page where he will always find, available for download, bought products and free updates.

Order: Customer will receive an order confirmation via email, after payment.

Payment: all orders are to be paid through Paypal service, credit card, Apple Pay, or Chrome Payments.

Prices: all prices are inclusive of VAT where applicable.

Shipping/Download: being digital goods, a link to download the bought products comes with email order confirmation, furthermore, after login, all bought products will be always available for download at https://k-devices.com/my-account/

Offers: our offers are non-binding, and subject to change. Current price of each product will always be clearly displayed on product pages and cart.

Support and after sales service: for any questions, customer can reach our customer support at https://k-devices.com/contact/

Return policy: Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011, explicitly exempts digital goods from return policy, in article 16: http://eur-lex.europa.eu/legal-content/FR/ALL/?uri=celex:32011L0083
By purchasing a product, the buyer confirms that he is aware of and accepts this condition.

How we use your provided data

Data provided during checkout, will be stored and used exclusively for legal purposes (invoicing, tax regulations). Data provided during the creation of an account are stored to let you access your account space, to change provided data if/when you want, and to download latest versions of products you own.
The creation of an account is mandatory during checkout for these reasons.
You can modify your stored personal data by logging in and directly editing them.
You may request a copy of your personal data we stored by contacting us at support@k-devices.com
You may request your account be deleted at any time by contacting us at support@k-devices.com
We’ll never use these data to get in touch with you for marketing: for commercial and promotional emails, we’ll use just your eventual subscription to our newsletter.

K-Devices uses MailChimp as newsletter and marketing automation platform. By subscribing to our newsletter, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.
Based on tools analysis provided by Mailchimp, K-Devices may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects. K-Devices will use these data and statistics in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject.

Payment methods

On this website, we integrated components of PayPal. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.
When you make a Paypal payement in the online shop during the ordering process, we automatically transmit your data to PayPal. By using this payment option, you agree to the transfer of personal data required for payment processing.
The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.
Full details on Paypal data protection and processing are available at their Privacy Policy.
The other available payment options, are handled by the third-party Stripe platform. Full details on Stripe data protection and processing are available at their Privacy Policy.

Security

All data you insert thru our website will be encrypted using SSL technology.
You are responsible for keeping your passwords confidential.
Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed.

Provision of personal data as statutory or contractual requirement

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded.